RETURNS POLICY FOR
St. Herman Press offers replacements or credit on returned merchandise. For damaged and defective returns, it is assumed that you will expect replacements—please specify if you have another preference. To insure proper credit for returns, please include invoice numbers, dates and applicable discounts.
Damaged Returns include any books received from St. Herman Press which—on arrival—are scuffed, torn, or otherwise unsaleable due to physical damage from shipping. These returns must be made within 30 days of invoice date.
Defective Returns include any books received from St. Herman Press which—on discovery—have missing, out of sequence, or blurred pages. These may be made as soon as they are discovered.
NOTE: Please pack all returns tightly. Include copies of any required authorizations and supporting documents to facilitate the processing of credit to your account. Allow 30 days from your shipping date to receive confirmation of credit to your account.
We accept returns which meet the following criteria:
Those books purchased on St. Herman Press invoices or online, only. Any returns of purchases through distributors and wholesalers must be processed independently with these firms on their terms.